Support

Support for school administrators and program teams

RenalCert support helps schools resolve workspace, billing, user access, student record, and certificate questions.

For support, email support@renalcert.io or call 954-192-2212.

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At a glance

The core details a school leader should know before the next step.

Workspace help
Billing support
User access
Certificate questions

Support channels

School admins and instructors can create support tickets directly from the dashboard, while RenalCert operators manage cases in the internal support desk.

School support center
Internal support queue
Private internal notes

What we can help with

Support questions can cover workspace setup, billing, access, certificates, transcripts, imports, AI workflows, and marketplace participation.

Expected response: within one business day
Email support@renalcert.io
Call 954-192-2212

Ready to run your dialysis program from one secure workspace?

Start with the workflows schools need most: student records, training content, clinical tracking, credential verification, and support.

Contact support